The Customer Service Center is one of the most important departments of Zhejiang Lixin Lifting Switch Factory. Her main job is to accept customer comprehensive business consulting, provide technical support to customers; accept, coordinate, handle customer complaints, solve customer's difficult problems; actively communicate with customers, contact, understand customer's feelings and needs, and timely customer information Feedback to all relevant management departments and proper handling.
The Customer Service Center has a Customer Management Department and a Technical Service Department. The customer management department mainly accepts the customer's comprehensive business consulting, and the technical service department mainly provides customers with technical support and solutions for pre-sale, sale and after-sales products. In order to ensure that every customer can get satisfactory service in Heli Automation Instrument Co., Ltd. and maintain good cooperation with the company, we emphasize the pertinence and effectiveness of customer service, and implement the acceptance responsibility system, that is, the customer Every call and every question is responsible for making each other's feelings and understanding. If you have any questions or needs about our products, or have any comments or suggestions about our services, please feel free to contact us and we will do our best to serve you. Your satisfaction is the purpose of our service. The common development of the company and customers is our persistent pursuit.
In the face of the future, all employees of the customer service center will be passionate about warming customers and casting brilliance with service.