Welcome to Zhejiang Lixin Hoist Switch Factory !
- Industrial Joystick
- Button Box
- Crane Control Unit
- Cam Controller
- Contact Group
- Crane Cabin
- Electro-hydraulic Pusher
- limit Switch
- Master Controller
master controller QT31 compact and lightweight units，designed to control light hoisting equipment.mainly for use on portable stations
Maximum operate lever force
Maximum operator direction
Maximum controlling movement
Maximum step per direction
Maximum contact per movement
Maximum potentiometer per movement
Lead time:7-20working days
Mode of payment:100% payment in advance before produce
About drawing:customers’drawing or our engineer send drawing to customers check
|Reasons for Return||Product time limit||Solutions||Remarks|
|quality problem||Date to 12 months||Exchange or free repair; reimbursement for freight||Written reasons|
|More than 12 months||Cost charges for repairing or collecting spare parts||Special Treatment for Special Causes|
|Misdistribution of business||Return within 2 months (against bill of lading)||Documents to Compensate for Return Fees||Products should be intact|
|User mistakenly purchased goods||Return within 2 months (against bill of lading)||10% discount|
|Customized products||Within 3 months from the date of leaving the factory||30% discount||The specific discount depends on the situation.|
|More than 3 months||No refund or exchange|
|Backlog of unsatisfactory sales||Within 24 months from the date of discharge||20% discount||After-sales Service Department|
Opinions shall prevail.
|24 to 36 months||50% discount|
|Over 36 months||No refund or exchange|
|Out of Sale Products||Withdrawal of notice||No refund or exchange|
The Customer Service Center is one of the most important departments of Zhejiang Lixin Lifting Switch Factory. Her main job is to accept customer comprehensive business consulting, provide technical support to customers; accept, coordinate, handle customer complaints, solve customer's difficult problems; actively communicate with customers, contact, understand customer's feelings and needs, and timely customer information Feedback to all relevant management departments and proper handling.
The Customer Service Center has a Customer Management Department and a Technical Service Department. The customer management department mainly accepts the customer's comprehensive business consulting, and the technical service department mainly provides customers with technical support and solutions for pre-sale, sale and after-sales products. In order to ensure that every customer can get satisfactory service in Heli Automation Instrument Co., Ltd. and maintain good cooperation with the company, we emphasize the pertinence and effectiveness of customer service, and implement the acceptance responsibility system, that is, the customer Every call and every question is responsible for making each other's feelings and understanding. If you have any questions or needs about our products, or have any comments or suggestions about our services, please feel free to contact us and we will do our best to serve you. Your satisfaction is the purpose of our service. The common development of the company and customers is our persistent pursuit.
In the face of the future, all employees of the customer service center will be passionate about warming customers and casting brilliance with service.